Invisibly

FAQs

Last updated October 29, 2024

Our Values

Invisibly rewards individuals for their insights and delivers businesses instant, accurate AI-driven market research. By merging human data with innovative technology, we are redefining market research for the AI era.
Jim McKelvey, Co-founder and Director of Block (formerly Square), founded Invisibly, an ambitious project revolutionizing market research by combining real human data with AI-powered Synthetic Audiences. He has done everything from being a serial entrepreneur, inventor, artist, and philanthropist. McKelvey is the author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time.
We’re relentlessly dedicated to extraordinary talent and are always searching for committed people to join our team. Check out our Careers page to learn about available roles. We can’t wait to hear from you.
At Invisibly, transparency is key. Here are links to our privacy policy and terms and conditions.
Feel free to send us an email at support@invisibly.com for tech support and at hello@invisibly.com for everything else.
We’re working hard to respond to your support requests as quickly as possible. Our support hours are 9 am-5 pm CT, Monday-Friday. While response times may vary, we’re committed to addressing your inquiries promptly.

Our Values

Built on Invisibly’s cutting-edge AI technology, AI Audiences combine real-world data with advanced modeling to create lifelike audience profiles. These models simulate human behavior providing adaptable, actionable insights for evolving markets.

At Invisibly, we know that AI and human survey responses can vary—and that’s a good thing. Here’s why:

  • Audience Differences: Humans bring diverse backgrounds and experiences, while our AI can be precisely tailored to specific demographics.
  • Sampling Differences: While we can explicitly design the target audience on the synthetic side, recruitment of tailored human audiences is inherently challenging. 
  • Consistency vs. Variability: AI delivers consistent answers every time, free from fatigue, mood, or attention lapses that can affect human responses.
  • Context and Nuance: Humans incorporate emotions, biases, current events, recency, and personal experiences into their answers, adding depth and richness that AI may lack without extensive training.
  • Bias and Training: AI responses depend on training data and may require ongoing tuning to minimize biases and improve accuracy.

By combining the strengths of both AI and human respondents, Invisibly provides a more comprehensive and accurate view while ensuring industry-leading speed and results.

You can ask up to 10 questions per survey.
For AI audiences, you can survey up to 1,000 respondents. For human audiences, the limit is 250 respondents. Need more? Reach out, and we’ll help you scale.
Our automated moderation will perform all pre-flight checks for you within a few minutes.
If our automated moderation flags certain words or phrases, you’ll be notified of what needs to be modified. If issues persist, feel free to reach out, and our support team will assist you as soon as possible.
Absolutely! You can include product images, screenshots, and more in your surveys (e.g., A/B tests, product variant tests, logos, thumbnails, etc.).
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